FAQ

Websites and Browsers

1)     My site displays differently on my laptop vs my desktop
Laptops and desktops uses different screen types as well as different screen resolutions. Your site will display differently on a laptop than a desktop in 99% of the cases.

 

2)     My website has been designed before 2008, what does that mean to my website and what, if any, needs to be done (cost)?

Depending on when the site has been designed, nothing needs to be done. However, if the site was designed before 2008, it is best to let us do a redesign, as we have since been using CSS and XHTML to design sites. It is always a good idea to have updated content on your site – if you can update at least 4 times a year and try to change about 50% of the content. For this, it is best to have a CMS (Content Management System), so you can do changes yourself.

Why is this necessary? Because Internet Browsers keep updating – eg – we now have Internet Explorer 8 as the current browser from Microsoft. They have stopped their support to IE6 and before, so if you don’t have at least IE7 or IE8, the websites you view might "break". Further to this, browser updates are done almost weekly as new bugs get sorted, and these will ensure that the sites display or render correctly. Remember that different browsers (same as screen resolutions) render websites differently.

We design for the latest versions of IE and Firefox. Browsers like Google Chrome or Opera or Safari might render the website differently.

 

3)     AwStats and cPanel difference? (We use extreme and cpanel)

Cpanel is a program (software) that is loaded on our servers. Cpanel is just a control panel through which the client and ourselves can do a multitude of functions on the server – one of which is AwStats – a stats program that is included free of charge, with our hosting packages. We also add ExtremTracker to sites we design in order for the client to have more than one option to view stats.

 

4)     Blog has been created and optimized and I will try to keep it going. It actually is quite easy. One just needs to know and get feed back if one is on the right track?!?!
You can ask us at anytime to have a look at your blog and give feedback, we will do so free of charge.

 

5)     Facebook, a number of people told me about it and we will look into it. I just don’t have a clue how it works and what it does?!?!

Web 2.0 is all the latest rage. And it is all about social media. Meaning that the Internet is evolving from a faceless vastness to a social platform where you can socialise with vast groups of people on a scale never heard of before. Facebook is one such platform. Others are Twitter, LinkedLn and various others. In fact, these are springing up like mushrooms all over. One of the advantages of using facebook, is that it puts you in constant contact with a huge list of people. You can start a facebook group and advertise this group in facebook in order to get people to join.
The most important to remember about social networking is the social side. You need to put the time and effort into that, no one else can do this for you, as the group you will interact with, will be your group.

So, to keep social networking alive, you need to work this on an almost daily basis. There are a lot of articles and how-to’s on how to start and run facebook groups. The question is, will you be able to invest the time into your business? About 60 minutes per day in the beginning.

 

6)    With all that needs to be and could be done is there a way we could share efforts and cost between 3 or more of us (provided all 3 are interested) as we do not have any competition anxieties.
This is an excellent idea – you can start a facebook group on interesting spots to visit in Province X for instance, and a blog with travel tips to South Africa. Then all 3 parties can post different info on the same subject from different viewpoints on the group and the blog. Thereby creating a qualified list of followers to whom you can send newsletters and specials and more. The same can be done with a newsletter.

Stephan and myself use our facebook group – Making money online from home – with huge success in this way. We teach people how to make money online using affiliate programs and by both of us posting, we create excellent momentum.

The same can be done with 3 or more guesthouses in the same town for instance – create one website for all and link this to all individual sites. One of my clients – Southern Suburbs Accommodation – does this with 14 guesthouses on 1 website with very good success.  

 

7)     I have to look after my blog, website, Tripadvisor, Holidaycheck, Reviews to capture, reviews to bring online on SafariNow, maintain nightsbridge, update rates sheets on some numerous websites, quotes, booking confirmations, getting the kitchen started for dinner, I still have got to look after guests as well and am expecting check ins, not to forget generating invoices for those who checked out, capturing their last nights bar bill, fire and hire staff…… I could go on for days. You are getting the point?!?!
Yes, unfortunately we realise the truth in this but there are 2 sides to this coin.

– with the web becoming a more social platform, the people in your groups and lists will want to hear from you, not someone else. So, you will have to keep that side alive. You can hire someone to do this, but the expect to pay a lot of money for this.

– the cost and time involved for doing all this on more than 5 sites, is huge, that is why it is a service we cannot offer. We will basically have to dedicate one person to not more than 4 sites and that will be his/her portfolio, which should give you an estimate of what such a service might cost you per month !!!

So, having said all that – if you group with someone else, you make the workload lighter. If you do at least a blog and a newsletter, this should keep you ahead of the competition – keep in mind that they have the same challenges as you do. And last but not least, we also spend after hours working on our own websites.

Its better to do at least 50% more than the competition than nothing.

 

 

Email and Servers

 

 

General PC related